h77a Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between h77a ("Platform", "we", "us") and any person using this website ("User", "you").

"Platform" refers to the h77a website, mobile version, and all services included within it. "User" refers to any person who accesses, browses, or creates an account on this Platform. "Account" refers to the personal profile created through registration.

These terms apply to users in Bangladesh and are effective for all services, games, bonuses, and promotions on the Platform. Accessing the Platform means you fully agree to these terms.

2.1 Age and Eligibility Requirements

To create and use an account on the h77a platform, you must be 21 years of age or older. Registration by minors is strictly prohibited. h77a may request age verification documents at any time.

2.2 One Person, One Account

Each person may create only one account. Operating multiple accounts by the same person is strictly prohibited, and if detected, all associated accounts will be immediately terminated and deposited funds may be forfeited.

2.3 Accuracy of Registration Information

At the time of registration, you are required to provide the following accurate information:

• Full legal name (as per national identity card)
• Date of birth
• Active mobile number
• Valid email address (where applicable)

h77a reserves the right to terminate accounts and forfeit any funds in the event of false information being provided.

2.4 Verification Process

As part of the Know Your Customer (KYC) process, h77a may request copies of a national identity card, passport, or other government-issued identification. Completing verification may be mandatory before a withdrawal request is processed.

It is your responsibility to keep your account login credentials (username and password) completely confidential. Sharing login details with any third party is strictly prohibited.

• Any unauthorized access to your account must be reported to our support team immediately.
• h77a is not responsible for any transactions carried out on your account by a third party.
• Operating multiple accounts from the same device may be treated as suspicious activity.
• Using a strong password and changing it regularly is strongly recommended.

4.1 Supported Payment Methods

h77a currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay

4.2 Minimum Amounts

The minimum deposit amount is ৳500 for each payment method. The minimum withdrawal amount is ৳800. Transactions below these limits will not be processed.

4.3 Withdrawal Processing Time

Approved withdrawals are generally processed within 15 minutes to 2 hours. However, processing time may be longer if KYC verification has not been completed or if a security review is ongoing on the account.

4.4 Transaction Terms

• The accounts used for deposits and withdrawals must be registered in the same person's name.
• Deposits or withdrawals through third-party accounts are strictly prohibited.
• h77a reserves the right to suspend or reject any suspicious transaction.
• h77a reserves the right to reclaim any funds incorrectly credited due to a technical error.

5.1 Welcome Bonus

New members will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳10,000. The minimum deposit required to receive this bonus is ৳500.

5.2 Wagering Requirements

To be eligible to withdraw the welcome bonus, a wager of 20 times (20x) the bonus amount must be placed. For example, if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before withdrawing.

5.3 General Bonus Terms

• Each bonus has a specific validity period; unused bonuses will be cancelled once the period expires.
• Multiple bonuses may not apply simultaneously — please check the individual terms of each promotion.
• Placing irregular or unusual bets with bonus funds in any game may result in the bonus being forfeited.
• h77a reserves the right to modify, suspend, or cancel any bonus.
• If bonus fraud is detected, the account will be terminated.

5.4 VIP Program

h77a offers three VIP tiers — Bronze, Silver, and Gold. Each tier includes a weekly cashback benefit: up to 0.3% at Bronze, up to 0.7% at Silver, and up to 1.0% at Gold. Promotion to a higher tier is earned through regular and active gaming. Detailed terms regarding VIP cashback will be communicated through a separate notice.

6.1 General Gaming Terms

All games available on the h77a platform are operated by third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, NetEnt, Microgaming, Ezugi, and others). The outcomes of these games are determined through Random Number Generator (RNG) technology, which is fully fair and unbiased.

6.2 Betting and Winning Rules

• A confirmed bet cannot be cancelled.
• If a game is interrupted due to a technical error, that round will be considered void and the bet amount will be refunded.
• The result stored on the game provider's server is final; if there is any discrepancy with the result displayed on the device screen, the server data will take precedence.
• h77a reserves the right to investigate suspicious bets and withhold payment where necessary.

6.3 Sports Betting

Additional rules may apply to cricket (BPL, IPL, T20 World Cup, ICC tournaments), baseball, and other sports betting services. If any involvement in match fixing or irregular activity is found, all related bets will be voided and the account will be closed.

The following activities are strictly prohibited on the h77a platform:

• Creating an account using a false identity or another person's information
• Selling, transferring, or allowing others to use your account
• Playing games with the help of bots, automation software, or artificial intelligence
• Bonus abuse: collecting bonuses through multiple accounts
• Money laundering or any illegal financial activity
• Attempting to hack, reverse engineer, or modify the platform's software
• Attempting to harass, defraud, or harm other users
• Any attempt to manipulate game outcomes

h77a believes that gaming is a form of entertainment and that keeping it within limits is a healthy habit. We are committed to preventing gambling addiction.

• Users can set daily, weekly, or monthly betting limits for themselves.
• The option to temporarily or permanently suspend an account (self-exclusion) is available when needed.
• Preventing minors from accessing the platform is the ethical responsibility of every account holder.
• If you notice signs of gaming addiction, seek help immediately through live chat.

To learn more about responsible gaming, visit our Responsible Gaming page.

All content on the h77a platform — logos, graphics, text, software code, designs, and brand elements — is the intellectual property of h77a or its associated licensors. These materials may not be used, copied, distributed, or modified in any way without prior written permission.

• Viewing and printing information in a limited capacity for personal, non-commercial purposes is permitted.
• Separate written permission is required to use any platform content for commercial purposes.
• Games and software from game providers are the property of their respective companies.

To the maximum extent permitted by law, h77a is not liable for the following:

• Gaming being disrupted due to internet disconnection or device issues
• Delays or technical issues with third-party payment services (bKash, Nagad, Rocket, Upay)
• Disruption to game outcomes caused by unexpected technical errors
• Loss resulting from a user leaving their account credentials unsecured
• Force majeure events such as natural disasters, government directives, or cyberattacks

In no case shall h77a's liability exceed the relevant user's active account balance.

h77a is committed to protecting the personal information of its users. Our platform uses SSL encryption technology to keep all your transactions and personal data secure.

To learn in detail how we collect, use, and store your information, please read our Privacy Policy page. The Privacy Policy is considered an inseparable part of these terms and conditions.

• Your personal information is not sold to third parties.
• In cases of legal obligation, information may be provided upon request from the authorities.
• Documents collected for KYC purposes are stored on secure servers.

12.1 Closure at the User's Request

You may request to close your account at any time via live chat or email. Before the account is closed, you will be given the opportunity to withdraw any remaining balance (subject to wagering requirements being met).

12.2 Termination by h77a

h77a may close or suspend an account without prior notice in the following circumstances:

• Violation of any of these terms and conditions
• Providing false information or identity fraud
• Bonus abuse or operating multiple accounts
• Money laundering or any illegal financial activity
• Extended inactivity (generally more than 12 months)
• Failure to complete KYC verification or refusal to provide information

In the event of any dispute or complaint, please first contact our 24/7 live chat support or send an email to [email protected]. Our support team will review the matter promptly and work toward a resolution.

13.1 How to Submit a Dispute

• The complaint must be submitted in writing within 30 days of the incident occurring.
• Include your account details, the date and time of the incident, and a detailed description in the complaint.
• Attach screenshots or other evidence if necessary.

13.2 Resolution Process

Our team will review the complaint within a reasonable time after it is received. For disputes regarding game outcomes, the game provider's server logs will be considered the final evidence.

h77a reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified as early as possible in the case of significant changes.

• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• Visit this page regularly to stay updated on the latest terms and conditions.
• Updated terms and conditions will take effect from the date they are published.

If you have any questions or comments about these rules and terms and conditions, please contact us:

• Live Chat: 24 hours a day, 7 days a week, support in Bengali directly from the website
• Email: [email protected]

Our support team is always ready to assist you in Bengali.